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Make Your Mark Group

Middle Managers' Leadership Conference (MMC)

May 1-2, 2024

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Who will Be There?

To be a leader, takes commitment and great discipline.  Leaders inspire others to take a leap of faith and to challenge themselves to task that seems impossible.  The Middle Managers’ Conference is Jamaica’s premier management conference with a 13-year legacy. The conference provides quality training and networking opportunities for Middle Managers’ across the region.

This year, the conference will be held under the theme “Championing Change, Adaptability and Strategy”.  This two-day conference, will educate and upskill mid-management personnel about the essentials of team management, organization growth and management, and the tools needed to lead by example.

The Middle Managers’ Conference will explore characteristics of being a servant leader, demonstrating acts of authenticity, signs of true leadership and ways by which these steps can lead to organizational growth. 

This conference will be held at the Jamaica Pegasus Hotel in Kingston, Jamaica.  Registration is facilitated via www.makeyourmarkgroup.com/middle-manager-conference-2024/.

Objectives of MYM Conference

To Encourage True Leadership in Middle Managers:

A Middle Manager is a leader who should be seen as a core professional who inspires others with passion and motivation, they should be seen as one who supports their team and helps to build individual members so they can achieve their goals. 

To Harness Self-Aware Leaders who are Authentic:

A Middle Manager is a leader who realizes their strength and weaknesses and is able to admit where they need improvement; this is a characteristic of an authentic leader.  

To Inspire Servant Leadership in Mid-Management:

Middle Managers should be exemplary with traits such as integrity, a great level of judgment, and confidence.  Being a servant leader means appreciating the power of teamwork, as this can be seen as a way to build an organization through success and growth. 

To Empower Middle Managers to Lead by Example:

Middle Managers are direct and should lead by example. Communication is essential to leadership and a leader needs to create a mutual sense of understanding and trust in leading by example.

Save The Date & Reserve Your Space Today!

Who Should Attend?

This Conference is designed for:

  • Those who need to keep abreast of new thinking in management and leadership

  • Those who have some experience at manager / professional level and are ready to take on a wider role

  • Those who want to make the transition from competent professional to inspirational leader

  • Those who need a deeper understanding of what drives individual behaviour and group dynamics

  • Those who need to hone their influencing skills to get results that matter

  • Those about to embark on leading a change programme within their organization

  • Those who need to network

Sessions Titles

    • Employee engagement, Influence and emotional intelligence the new competitive negotiators: ways to support your team with experiences
    • Everything is a project: how do we manage the project and lead the blended team
    • Creating and maintaining a performance management culture to meet and exceed expectations
    • How do I manage conflicts while motivating my team
    • Avert Criss: how to manage risks using data insights
    • So much talk about service: How can we manage and maintain quality in the virtual space
    • Your role in change and transformation: leadership reaction or response
    • Am I a coach or a mentor? Do I need a coach or a mentor?
    • Etiquette is so much more: it opens doors
    • Leaders can’t be loners: how do you create value added internal and external partnerships
    • ESG is an issue for every manager
    • Why do we get it wrong and how do get Communication right up and down the organization 
    • WOMEN SESSION“Women balancing the scales and leading with courage”
    •  MEN SESSION“Men on the move…..balancing life…..leading with purpose”
    • CEO SESSION“How do we as leaders challenge the Possible to create the Impossible”

Register Today!

The organisation will benefit from having middle managers who are:

  • Equipped motivated and confident to transition to the next level or lead more effectively
  • Able to avoid common pitfalls at the more senior level through greater understanding of organizational culture, performance management, making decisions, and talent Management
  • Equipped to make a significant contribution to moving the organisation in desired directions and steer teams through complex situations
  • Thinking and behaving like leaders

Many middle managers are unprepared for their unique roles. In fact, recent research compares contemporary middle managers to general managers of the past The global marketplace requires strong skills in execution and change management to accomplish work goals. In addition, much of today’s work is accomplished through teams and new skills such as Influencing, networking, emotional intelligence, and coaching are critical for success. A higher-level skill set is required for today’s leaders in order for them to be effective in their roles.

Many middle professionals have a wealth of experience in handling day-to-day management issues and are now ready for a bigger challenge. Are there extra skills they need to acquire to prepare them for the next level of leadership? This Conference is about exploring and mastering those skills and knowledge that will comfortably take them to the next level of competence – from professional to leader.

At the end of the Conference participants will have learned to lead more effectively and/or make the transition from professional manager to leader by:

  • Ensuring that they have all the core skills of effective management and leadership
  • Understanding what drives in a changing world
  • Influencing and managing the performance and organizational culture
  • Exploring team dynamics, preferred team roles
  • Having a framework for implementing successful change programmes and making tough decisions
  • Leading and developing talent
  • Managing integration in a complex organization
  • Learning the tools of influence

Participants will:

  • Gain new insights into decision making, visioning, performance management and learn how to be flexible in both leadership and management
  • Be able to understand people and create a motivating environment for their staff
  • Understand their own and others’ preferred team roles
  • Be able to influence upwards in the organisation with confidence
  • Be able to plan and lead change



  • Individual Online (Per Person) – USD$330 + GCT 
  • Group Online (Per Person) – USD$275 +GCT
  • Individual Onsite (Per Person) – USD$490 + GCT
  • Group Onsite (Per Person) – USD$440 + GCT

NCB Constant Spring Savings Account #294032746

Areas To Be Covered by the MYMC Middle Managers Leadership Conference


Conference Programme Outline:

“Championing Change, Adaptability and Strategy’”
Wednesday, May 1, 2024 – Thursday, May 2, 2024
8:00 am to 5:00 pm

DAY 1: MAY 1, 2024


7:00 am

8:00 am


7:30 am

8:00 am

IG Live Welcome • Networking • Giveaways • Opening Video

8:00 am

8:05 am


Welcome & National Anthem

Ms. Talia Soares

MC & Attorney-at-Law

8:05 am

8:10 am


Rev. Dwight Fletcher Founding & Senior Pastor, Transformed Life Church

8:10 am

8:15 am

Convenor's Opening Remarks

Dr. Jacqueline Coke-Lloyd

Managing Director,

Make Your Mark Group (MYMG)

8:15 am

8:20 am

Business Sector Greetings

Mr. Sydney Thwaites

President, Jamaica Manufacturers & Exporters Association

8:20 am

8:40 am

Opening Speaker Remarks

The Honourable Pearnel Charles Jr, MP

Minister, Ministry of Labour and Social Security

8:50 am

10:00 am


Championing Change, Adaptability and Strategy


• How we expect managers to translate strategy into action

• What we want from a middle manager

• Lessons learnt from change and adaptability

• Mistakes to avoid to make transition and value more effective

1. Mrs. Debra Lopez-Spence - President, Scotia Jamaica Life Insurance Co.

2. Mr. Andrew Wynter - CEO, Passport, Immigration & Citizenship Agency

3. Mr. Dominic Beaubrun - Managing Director, Jamaica Observer

4. Dr. Bryan McCabe - President, Bakke Graduate University (ONLINE, USA)

5. Moderator: Mr. Al Edwards - CEO, Our.Today News

10:00 am

10:30 am


10:25 am

10:40 am

MIDDLE MANAGERS' PITCH COMPETITION - ABSTRACTS Beyond Technical Skills and into Power and Soft Skills

10:40 am

11:28 am

SESSION 2: ONLINE - Effective Leadership and Teamwork across diverse Generations


Dr. Victor Abbey - Managing Partner, FV Global Consult (Ghana)

11:33 am

12:21 pm

SESSION 3: Navigating Rapid Changes: preparing for crises, communicating stability, benefits and progress

Mr. George Davis - Deputy Executive Producer,

Nationwide News Network

12:21 pm

1:26 pm


1:26 pm

2:14 pm

SESSION 4: Etiquette: Strategic Adaptability that Opens Doors

Mrs. Jacqui Tyson - CEO, From Thought to Finish

2:19 pm

3:07 pm

SESSION 5: How to talk to your team about a decision you disagree with & Making tough decisions: risk losing the popularity contest

Major Basil Jarrett - Director of Communications,

Major Organised Crime & Anti-Corruption Agency

3:12 pm

4:00 pm

SESSION 6 ONLINE: How to Influence without Authority: Resetting Your

Reputation as a Middle Manager

Mrs. Rebecca Houghton - Managing Director, BoldHR (Australia)

4:05 pm

4:53 pm

SESSION 7: "I have presence, I am productive and promotable: my mind body and spirit brand"

Dr. Taneisha Ingleton - Managing Director, HEART/NSTA Trust

4:58 pm

5:00 pm

Day 1 Giveaways & Remarks

Ms. Talia Soares





DAY 2: MAY 2, 2024



7:00 am

8:00 am



8:00 am

8:15 am

Networking & Giveaways

Ms. Talia Soares MC


8:15 am

9:18 am


Beyond Technical Skills and into Power and Soft Skills


1. Mr. Emru Williams - Director of Finance, Jamaica Public Service Company

2. Mrs. Cordell Williams - President, Young Entrepreneurs Association

3. Dr. Jamie-Lee Williams - Asst. Professor, University College of the Caribbean

Talia Soares, Moderator


9:23 am

10:23 am

SESSION 9: Understanding the financial dynamics for my role: bridging the gap between mission critical strategies and budgetary constraints

Mr. Garfield Reece - Partner, Pricewaterhousecoopers Jamaica


10:23 am

10:53 am




10:53 am

11:41 am

SESSION 10: ONLINE: Building

High-Performance Teams & Cultures to Drive Performance

Mr. Dave Eaton - Managing Principal, The Eaton Group (USA)


11:46 am

12:34 pm

SESSION 11: Selling vision, change, products, service and transition

Mr. Terron Dewar - Manager of Digital Distribution,

Sagicor Group


12:34 pm

1:39 pm



1:39 pm

2:44 pm


SESSION 12a: Men’s Panel 1 hour "Relationship Management, being strategic in and out the office"

1. The Honourable Floyd Green, MP - Minister, Ministry of Agriculture, Fisheries & Mining

2. Mr. Radcliffe Daley - President & CEO, First Global Bank

3. Mr. Jerome Miles - General Manager, Rainforest Seafoods

Moderator: Dr. Rohan Ambersley - CEO, Massy Gas Products Jamaica


1:39 pm

2:44 pm


SESSION 12b: Women’s Panel 1 hour "Relationship Management, being strategic in and out the office"

1. Mrs. Shani McGraham-Shirley - Principal CEO, YahSuh Fitness

2. Mrs. Tamar Nelson - CEO, Jamaica Productivity Centre

3. Mrs. Belinda Williams - Head of Corporate Brand, PR and Communications, NCB

Moderator: Mrs. Joanna Banks - EVP Strategy, Sagicor Group


2:49 pm

3:37 pm

SESSION 13: Unlock your potential through Self Discovery

Dr. Jacqueline Coke-Lloyd, DTL, JP

Managing Director,

Make Your Mark Consultants


3:42 pm

4:30 pm

SESSION 14: Becoming that Collaboration, Coaching & Innovation Activist

Dr. Cassida Jones-Johnson - Executive Consultant,

CJ Johnson & Associates


4:35 pm

5:00 pm

Conference Evaluation, Giveaways Closing Remarks

Ms. Talia Soares

Dr. Jacqueline Coke-Lloyd

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