1 Robertson Avenue

Kingston 6, Jamaica


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Make Your Mark Group


The greatest challenge we see, is your team’s relational abilities don't coordinate with their specialized aptitude.

Considerably more so in the present virtual climate that is the place where we come in. For longer than 10 years, we’ve prepared the best and the most brilliant—enabling your representatives to dominate the everyday discussions that are so basic to progress. how are we unique? We don’t invest any energy on significant level hypothesis—we as a whole are about strategic, reasonable, in-the-weeds techniques to change your ability right away. Our 80%+ customer consistency standard says everything.

Transitioning From, Team Member To Team Leader/ Supervisor

The goal of this workshop is to provide a learning experience that will permit participants to step into the role of a Team Leader/ Supervisor. This learning intervention is to enhance and improve the transitioning spectrum from staff to team leader. Building an effective team requires the Requisite Talent!

Transitioning Effectively

Transitioning from a team member to a team leader is an exciting process. With new roles and responsibilities, employees can create and inspire change in the business and its people.

However, the transition can be quite challenging as it will also require a change in one’s attitude and behavior. When individuals are promoted to a management position in their organization, they face two immediate tasks: re-contracting and restructuring.

Why Should Organizations Understand Transitioning?

Do you know how to be successful? ….It Is an organizational process aimed at helping employees to understand … A part of change management is also managing transition- and though related, change and transition is not the same thing.

Focus Areas

High Impact Coaching For Supervisors and Managers

This workshop will provide a learning experience that will permit participants to step into the role of a leader as a coach. This learning intervention is intended to create a platform for the development and sustenance of a high-performance program with coaching as the foundation for performance improvement. The organization’s succession planning objectives will be realized through this intervention. 

Focus Areas






Building Morale and Effective Communication Strategies

MYMC understands that Workplace morale and effective communication has a direct impact on the performance and quality of work that your team produces.

High employee morale and communication encourages: Greater attention to detail: In a setting where morale is high, employees pay greater attention to details because they are more emotionally invested in the outcome of their work. The importance of morale in the workplace cannot be underestimated. This factor has a direct impact on your employees’ well-being, performance, efficiency, and quality of work. Employees with high morale are more productive, deliver better results and stay with a company longer. If the organization is going through a crisis, they will work harder to help it survive and achieve its goals.

MYM C Knows that Effective communication in the workplace is an integral element of a business’s success; it enhances relationships within the company and with clients, and it increases employee engagement and the overall effectiveness of a team. On the other hand, when teams fail to communicate effectively, the results are detrimental to the business. This seminar is being conducted to rectify and guide participants in building morale and effective communication strategies.

Focus Areas

  • The Impact of Positive Employee Morale
  • Leading Your Team with Courage
  • Understanding Clarity
  • The Value of Fringe
  • Promoting from within
  • Communication Strategies/ Effective Communication Techniques

Transformation From Team Leader/ Supervisor To Manager

Making the move from supervisor to manager isn’t a simple one. Working the way you used to work just isn’t going to cut it anymore. The three key areas that allow you to be successful in a managerial role are your thoughts and mindset, your behaviors and the tools and strategies you use. If you’re already a manager but aren’t moving forward, it’s more than likely that it’s because you’re lacking in one of these three areas. If you can combine each of these three areas and work well in them, it’ll make stepping into a managerial role much easier. More importantly, there are 10 shifts in the mindset you should work on to be successful as a new manager.

1 – Learning to delegate – Successfully moving from supervisor to manager relies heavily on shifting your mindset. You need to broaden your perspective and way of viewing your role.

2 – Short view vs long view – In any role, it’s easy to have tunnel vision, just getting the job done from beginning to end.

3 – Coaching your team – Another area that requires a mindset shift is in telling your team what to do. Instead, you should think of your role as coaching your team on what to do.

4 – Taking initiative 

5 – Giving feedback

6 – Holding yourself accountable

7 – Finding the balance 

8 – Being part of the bigger team

9 – Leading by example

10 – Emotional competence

Focus Areas

Managing The Transition

Goal Setting and Management

Understanding Your New Role

Representing Your Organization

Relationship With Your Supervisor

Leading With Confidence and Courage

Preventing, Managing and Resolving Conflict

The aim of this intervention CONFLICT MANAGEMENT is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Building an effective team requires the Requisite Tool and Techniques!

What is Conflict Management?

Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict. Why Is Conflict Resolution Important in Organizations? Effective Conflict Prevention, Management, and Resolution are necessary for Productivity Improvement. The costs associated with conflict need to be managed. Conflicts Are Costing You More Than You Know!!! At our “Jam Packed with Information” workshop you will learn and master the following in your organization

Focus Areas

❖ Conflict & Its Management

❖ Conflict Spiral

❖ Conflict and Customers

 ❖ Cost of Conflict

❖ Causes of Conflict

❖ Respect

❖ Co-operation

❖ Communication

❖ Affirmation

Interviewing Techniques

The goal is getting it right the first time. Organizations need to manage risks, improve productivity and performance by recruiting the right persons. This workshop is designed to impart practical and effective interviewing techniques for persons involved in the recruitment and selection process.

Why Is Interviewing Techniques Important ?

Few interviewers are trained to conduct excellent interviews. Interviewers try to ask questions that, in their experience, will give them the information needed to make the selection of the best candidate for the job. The result is an attempt to stay within guidelines (i.e. not asking questions about race, age, etc.) while eliciting answers to important issues surrounding the open position.Interview questions may reflect the most recent experience the hiring manager had with the last person in this position. For example, questions might surround transportation issues or availability to work overtime or other issues that interfered with the smooth performance of the last person in the position.

No matter what questions are asked, however, there are three basic issues that must be addressed:

  • Can the person do the job?
  • Will the interviewee do the job?
  • Will the person fit in? 

Focus Areas

  • The Hiring Process
  • Alignment with strategic objectives
  • Reviewing Job Description/ Requirements
  • Reviewing Resumes/ What to look for
  • Preparing for the Interview- before and after
  • Conducting the Interview
  • Managing Panel Interviews
  • Types of InterviewQuestions
  • Writing comments on the Interviewform
  • Post Interview

How to Delegate Effectively

The goal of this workshop is to provide a learning experience that will permit participants to enhance their management skills. This learning intervention is intended to help managers and leaders delegate effectively while maintaining standards.

Why Is it important to Delegate Effectively?

Through delegating powers, the Team Members get a feeling of IMPORTANCE. Delegation also helps in breaking the monotony of the Team Members so that they can be more creative and efficient. Delegation of authority is not only helpful to Team Members but it also helps the managers to develop their talents and skills. One of the greatest challenges to leaders and managers is how to Effectively Delegate while maintaining standards.


  •  Increased Productivity and efficiency 
  • Promotes teamwork
  • Increased profitability through streamlining at work 
  • Creating and understanding an Organization’s strategic decisions

Focus Areas

  • The Hiring Process
  • Alignment with strategic objectives
  • Reviewing Job Description/ Requirements
  • Reviewing Resumes/ What to look for
  • Preparing for the Interview- before and after
  • Conducting the Interview
  • Managing Panel Interviews
  • Types of InterviewQuestions
  • Writing comments on the Interviewform
  • Post Interview

Return On Investment (ROI)

MYMC , the leadership and management training specialists, has been working with a wide variety of clients (both large and small) in the Caribbean and Internationally since 2009.
Since that time, we have delivered training in over to over 5,000 different organizations and have helped over 2,000 managers.

Our head is located at 1 Robertson Avenue Kingston 6 Jamaica W.I
We specialise in providing:
• In-house, customized management training courses (1-5 days duration)
• Open courses (Delivered throughout the UK at various locations)
• Management & leadership development programmes (From 5 days to 2 years)
• Blended learning solutions (online and offline)
• E-learning content
• Corporate and executive coaching (With senior or middle managers)

Our team of highly skilled and experienced trainers and consultants have all had distinguished careers in senior management roles and bring with them a wealth of practical experience to each course. At MYM- Training we will design and deliver a solution that suits your specific needs addressing the issues and requirements from your training brief that best fits your culture, learning style and ways of working.

When You Team With us you will get

• A partner who will ask questions about your goals and objectives
• An opportunity to have a tailoring call and to speak with the program facilitator prior to a workshop
• Interactive facilitation conducted by someone who has a deep understanding of adult learning and the topic at hand
• A post training web based skills check in meeting if desired
• People behind the scenes who will work to make our relationship a success

You won’t get

• A workshop leader who sells products during class time
• A talking head with a PowerPoint presentation and not much else
• Lecture-based training that’s too academic, not practical, and doesn’t connect life in the workplace
• The sense that you are a number or a cog in a machine

We would love to hear from you!

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