Business and Personal Etiquette Conference

Make Your Mark Group

BUSINESS AND PERSONAL ETIQUETTE LEADERSHIP CONFERENCE(BPE)

October 30, 2024

2024 Event Gallery

VIEW THE CONFERENCE AGENDA

Who will Be There?

All
Event Poster
Presenters

Dr. Jacqueline Coke Lloyd

Managing Director, Make Your Mark Consultants

Rev. Dwight Fletcher

Founder & Senior Pastor, Transformed Life Church

Sydney Thwaites

President, JMEA

Dr. Jeannine Comma

Personal Mastery & Organization Development Coach Chairman, Sagicor Cavehill School of Business, Barbados

Mary Futher (Madame Sweat)

CEO, Kaia Naturals (Canada)

Nicole Campbell-Robinson

VP, Communications, Social Media & CSR, Sagicor Group

George Davis

Deputy Executive Officer, Nationwide News Network

Phillipa Lawrence

Former Chief of Protocol, United Nations Vienna Protocol & Etiquette Expert

Naomi Garrick

Personal Branding & Executive Presence Coach, The PR Chick

Stacy-Ann Smith

CEO, DanRak Productions

Jacqui Tyson

CEO, From Thought to Finish

Talia Soares

Host & Attorney at Law

Dashan Hendricks

Business Content Manager, The Jamaica Observer

Hon. Pearnel Charles Jr.

MP, JP, Minister of Labour and Social Security

Your conference package will include a copy of the

'A-Z of Leading a Professional Life'

by Dr. Jacqueline Coke-Lloyd"

For any business to flourish and thrive, business etiquette is essential. Business etiquette is defined as the rules that govern employers’ and employees’ interaction within an organization. It also includes the interaction between these two parties and their customers and clients. Additionally, business etiquette is how a company conveys its image to its customers and suppliers. It is also how a business communicates with any other entity within its value chain.

Business etiquette is what sets one company apart from another in the marketplace, one only gets a single chance to make a good first impression. Practicing business etiquette helps always to capture this chance and shine. The way employees carry themselves in speech and attire says a lot about the organization in general. Being on time will also create a good first impression; customers and prospective clients will take the organization seriously when you show you do too. Business etiquette shows when individuals are confident about their skills and place them at par or above other professionals.

The importance of business etiquette cannot be overemphasized. Many large companies that are well-structured and enjoy great success have understood the importance of business etiquette. They ensure that proper business etiquette is at the root of all their operations. Although these rules seem obvious, it is easy to forget them or even disregard their importance.

When a business puts itself in the shoes of others, it will offer better business practices. The same applies to individuals who work for a particular organization. When they find a professional work ethic in place, they will have no choice but to conform to these business etiquette practices

FOCUS AREAS

Workplace Etiquette
Table Manners and Meal Etiquette
Professionalism
Meeting Etiquette
Communication Etiquette

Objectives of MYM Conference

At the end of the Conference participants will be better able to demonstrate:
Improved Personal & Professional etiquette
Ensuring that they have all the core skills of effective management and leadership
Improved Personal and Professional Image
Improved Virtual Communication Skills
Improved Image/ Profile Management On/ Offline
Improved Table Manners and Meal Etiquette
Effective representation of their organizations

Organisational Benefits

The organization will benefit from having leaders who:
Are Improved Executives/ Managers
Represent the Organization through effective virtual communication
Meet Organizational Objectives
Increase in productivity and efficiency.
Enhanced communication skills.
Build a More productive work environment
Are Equipped motivated and confident to transition to the next level or lead more effectively
Think, look and behave like leaders

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This conference was very reviving it brings across the developed ideologues of many diverse presenters , well packaged for presentation the manager/ leader to appreciate the multi facet roles and function of middle manager . The synergy of the conference was excellent

The two days were well spent as important information relating to good leadership and management was given. The things I learned are things I want to implement in my department and I would advise other managers to participate in future conferences put on by Make Your Mark Consultants

The conference was very informative and educational I would recommend this to every organization and present the benefits gained from the conference

The middle managers’ Conference was a very interesting, informative and well organized one. The presenters were very engaging, clear, to the point and knowledgeable. This has been my first conference and I would definitely attend another conference if given the opportunity. This conference will help me to be a better leader as I can utilize ideas from it.

I did enjoy the panel discussion by Mr Rasheed Girvan, Errol Holmes and Jerome Miles. I did enjoy the conference. I feel more aware and educated as a middle manager to carry out my daily tasks.

A wonderful conference a fantastic opportunity to learn, grow, network and be inspired. Timely, well organized , vibrant speakers and motivated participants. SUPER JOB MYMC.

Jammed Pack two days all presentations I found to be relevant to the modern-day workplace. Ive gotten lots of advice and strategies to implement in my unit to make it better

Who Should Attend?

This Conference is designed for:

Those who need to keep abreast of new thinking in management and leadership
Those who have some experience at manager / professional level and are ready to take on a wider role
Those who want to make the transition from competent professional to inspirational leader
Those who need a deeper understanding of what drives individual behaviour and group dynamics
Those who need to hone their influencing skills to get results that matter
Those about to embark on leading a change programme within their organization
Those who need to network

Sessions Titles

- Employee engagement, Influence and emotional intelligence the new competitive negotiators: ways to support your team with experiences
- Everything is a project: how do we manage the project and lead the blended team
- Creating and maintaining a performance management culture to meet and exceed expectations
- How do I manage conflicts while motivating my team
- Avert Criss: how to manage risks using data insights
- So much talk about service: How can we manage and maintain quality in the virtual space
- Your role in change and transformation: leadership reaction or response
- Am I a coach or a mentor? Do I need a coach or a mentor?
- Etiquette is so much more: it opens doors
- Leaders can’t be loners: how do you create value added internal and external partnerships
- ESG is an issue for every manager
- Why do we get it wrong and how do get Communication right up and down the organization
- WOMEN SESSION–“Women balancing the scales and leading with courage”
- MEN SESSION–“Men on the move…..balancing life…..leading with purpose”
- CEO SESSION–“How do we as leaders challenge the Possible to create the Impossible”

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The organisation will benefit from having middle managers who are:

Equipped motivated and confident to transition to the next level or lead more effectively
Able to avoid common pitfalls at the more senior level through greater understanding of organizational culture, performance management, making decisions, and talent Management
Equipped to make a significant contribution to moving the organisation in desired directions and steer teams through complex situations
Thinking and behaving like leaders

Many middle managers are unprepared for their unique roles. In fact, recent research compares contemporary middle managers to general managers of the past The global marketplace requires strong skills in execution and change management to accomplish work goals. In addition, much of today’s work is accomplished through teams and new skills such as Influencing, networking, emotional intelligence, and coaching are critical for success. A higher-level skill set is required for today’s leaders in order for them to be effective in their roles.

Many middle professionals have a wealth of experience in handling day-to-day management issues and are now ready for a bigger challenge. Are there extra skills they need to acquire to prepare them for the next level of leadership? This Conference is about exploring and mastering those skills and knowledge that will comfortably take them to the next level of competence – from professional to leader.

At the end of the Conference participants will have learned to lead more effectively and/or make the transition from professional manager to leader by:

Ensuring that they have all the core skills of effective management and leadership
Understanding what drives in a changing world
Influencing and managing the performance and organizational culture
Exploring team dynamics, preferred team roles
Having a framework for implementing successful change programmes and making tough decisions
Leading and developing talent
Managing integration in a complex organization
Learning the tools of influence

Participants will:

Gain new insights into decision making, visioning, performance management and learn how to be flexible in both leadership and management
Be able to understand people and create a motivating environment for their staff
Understand their own and others’ preferred team roles
Be able to influence upwards in the organisation with confidence
Be able to plan and lead change